Protect your Magento online store once it goes live
Are you prepared in the event your site is attacked or goes down?
Improved site performance
Site monitoring tools alert team members to any changes in performance that can negatively impact the user experience.
decreased site security risks
Urgent security updates can be handled in a timely fashion before harm comes to your Magento online store.
safeguard your user experience
Protect for the present and plan for the future. Happy customers translate into more traffic and increased revenue.
A Magento Managed Services Agreement is your answer!
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Software Patches
Avoid delays in installing Magento software. Updates of new releases occur as they happen.
SECURITY UPDATES
Timely updates of security patches safeguard customer information and guarantee optimal site performance.
Dedicated Support
Access to a full team of certified Magento Developers ready to assist you when you need it.
Every minute your site is down costs you money and customers. Access the support you need to ensure that your Magento eCommerce site is operating to its fullest potential.
- In reality, most support work doesn’t require a full, 100% dedicated team to maintain.
- Hiring full-time staff can be an expensive undertaking without providing valuable benefits.
- Gain access to a team of talented,
trained, - Your site receives the necessary updates in a timely manner and at a lower rate and you get back to business as usual.
PREVENTATIVE MONITORING
Our team works with you to prevent site issues through uptime performance monitoring for both your infrastructure and Magento site, as well as page load measurement, transaction monitoring, and additional periodic reporting.
SET UP AND OPTIMIZATION
Utilize our expertise to assist with import/export tasks, merchandising and promotion setup, content loading and formatting, Magento reporting, Admin configuration, and analytics interpretation.
STRATEGY + SITE PLANNING
Let us help you plan for future eCommerce initiatives based on data provided by your current site. Stay ahead of the competition by looking forward to new possibilities.
Managed Services Support
Feature |
Go it Alone |
Standard Support |
Advanced Support |
| Plugin & Extension Audit | X | X | |
| Security Updates | X | X | |
| Software Patches | X | X | |
| Site Uptime Monitoring | X | X | |
| Page Load Review | X | X | |
| Transaction Monitoring | X | X | |
| Real User Monitoring | X | X | |
| Dedicated Support Hours | X | X | |
| Training | X | X | |
| Reporting | X | X | |
| Performance Enhancements | X | ||
| Enhanced Security Protections | X | ||
| Multi-Device Testing | X | ||
| Automated Testing | X | ||
| Full-Stack Analysis & Monitoring | X | ||
| Amplified Site Uptime Monitoring & Alerts | X | ||
| Analytics Recommendations | X | ||
| Strategic Planning | X |
